Our Tech Blog

Welcome to our Knowledge Base of Technical Information.

Macrium Clone to Different Hardware

Booting from a USB-connected drive is not allowed by Windows (if you have cloned and not imaged), it is an anti-piracy measure implemented by Microsoft, so you will need to connect the drive internally to the system, and also below are the full instructions for...

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Migrate Azure AD Connect to new server

Windows Server 2012 is officially reaching end of life October 10, 2023 and will no longer receive security updates, non-security updates, bug fixes, technical support, or online technical content updates. Additionally, the Azure AD Connect v1 is also being retired,...

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Adobe Acrobat Licensing Issues

One of our clients was having an issue moving from an older version of Adobe Acrobat Pro to a newer version. This was a retail version of Adobe and not via the Cloud. During the install, we entered the new serial number and then after the install completed correctly,...

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Setting up WAN Failover on a Sonicwall Firewall

To setup Failover on the Sonicwall Firewall, we first need to make sure the second WAN is setup. It can be a Static Public IP or DHCP. 1. Login to the Sonicwall and navigate to Manage > Network > Interfaces tab. 2. In our setup, our main Comcast circuit is...

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Microsoft Surface boot disk inaccessible

Here are some instructions to help fix "boot disk inaccessible" on a Microsoft Surface laptop or Pro, unless the disk has hardware damage. In which case, you'll need to contact Microsoft to check if the device is still under warranty. If not, you can still setup a...

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Change Admin Password on Fortigate Firewall

To change the Admin Password, you will need a Console cable (USB to Ethernet). 1. Plug the Ethernet side into the Console port on the Fortigate Firewall and the USB side to your workstation. 2. On your workstation, open the Device Manager under Control Panel to see...

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Lanier MP C6503 – Scan to Email using Office 365

Login to your WebAdmin for your copier and navigate to your SMTP Email settings page. The Office 365 email address you are using needs to be entered in all three fields below. Make sure SSL and Authentication are on and enter the mailbox password. Server name is...

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